This article applies to the Yellowfin website www.Yellowfinbi.com and not your local instance of Yellowfin.
If you are failing to log into the Yellowfin website, there is a small number of possible causes;
- You don't have a login account. See article : How to get a login to the Yellowfin website
- You are using an incorrect password. See article : How to reset your login password
- Your user account is broken. See article : Receiving error when logging into the Yellowfin website via the partner portal
Please see the above articles to resolve, and if you are still facing issues please email firstname.lastname@example.org with your login details and any messages received when trying to login.
The Yellowfin Support Team